Privacy Policy

Effective Date: 10/01/2024

Cosmetic Alchemist ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, https://cosmeticalchemist.com.au/ (the "Website"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect and process the following information:

1.1. Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Business information (e.g., company name, role)

  • Payment details (if applicable)

  • Any other information you voluntarily provide through contact forms or consultation requests

1.2. Automatically Collected Information

  • IP address

  • Browser type and version

  • Operating system

  • Pages you visit on the Website

  • Date and time of your visit

  • Referring website or source

1.3. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies may collect information about your browsing behaviour, preferences, and interactions with our Website. For more information, see our Cookie Policy.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and manage our services

  • To respond to your enquiries and requests

  • To process orders, consultations, or transactions

  • To improve the Website’s functionality and user experience

  • To send promotional emails, newsletters, or updates (you can opt-out anytime)

  • To comply with legal and regulatory obligations

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors assisting with website hosting, payment processing, marketing, or analytics.

  • Legal Obligations: Authorities or other parties when required by law, regulation, or legal process.

  • Business Transfers: Potential buyers or investors in the event of a merger, sale, or acquisition.

4. Data Security

We implement appropriate technical and organisational measures to safeguard your personal data from unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights under applicable privacy laws:

  • Access: Request access to the personal information we hold about you.

  • Correction: Request corrections to your personal information if it is inaccurate or incomplete.

  • Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

  • Opt-Out: Opt out of marketing communications by clicking the “unsubscribe” link in our emails or contacting us directly.

  • Cookies Management: Manage your cookie preferences through your browser settings or our cookie banner.

To exercise these rights, contact us at cosmeticalchemist1@gmail.com.

6. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before submitting any personal information.

7. Retention of Your Information

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

8. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cosmetic Alchemist
Email: cosmeticalchemist1@gmail.com
Address: Australia

By using our Website, you consent to this Privacy Policy.